YOURFLO
Legal
Terms of Service
Last updated: July 9, 2026
Acceptance
By downloading, accessing, or using the YOURFLO mobile application or website (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
This agreement is between you and FLO Group, Inc., not Apple Inc. Apple is not a party to this agreement and is not responsible for the YOURFLO application or its content.
Description of Service
YOURFLO is a personalized fitness adherence platform operated by FLO Group, Inc. The Service uses wearable data, body composition metrics, and behavioral intelligence to generate daily training prescriptions, readiness scores, and progress tracking for individual users and the boutique fitness studios that serve them.
Not Medical Advice
YOURFLO is not a medical device. The readiness scores, training prescriptions, and recommendations provided by the Service are for informational and motivational purposes only. They are not a substitute for professional medical advice, diagnosis, or treatment. Always consult your physician or a qualified healthcare provider before starting any new exercise program, particularly if you have a pre-existing medical condition.
License
Subject to your compliance with these Terms, FLO Group, Inc. grants you a limited, non-exclusive, non-transferable, revocable license to download and use the YOURFLO application on any Apple-branded device that you own or control, as permitted by the App Store Terms of Service. You may not transfer, sublicense, or otherwise distribute this license to any third party.
User Accounts
- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
- One account per person. You may not create multiple accounts or share your account with others.
- You must be at least 13 years of age to create an account and use the Service.
- You agree to provide accurate, current, and complete information during registration and to keep it updated.
- You may delete your account at any time from within the app via the Profile screen. Upon confirmed deletion, all personal data is permanently removed from our systems within 30 days.
Acceptable Use
You agree not to:
- Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service.
- Scrape, crawl, or use automated means to access or collect data from the Service.
- Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
- Share your studio access code publicly without the express permission of your studio owner.
- Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.
Studio Owners
If you access YOURFLO as a studio owner or operator:
- You may view aggregate member progress data, including streak, attendance, and adherence percentages.
- You do not have access to any member's raw health metrics, heart rate data, HRV, sleep data, or body composition numbers. This data belongs exclusively to the individual member.
- You agree to use member data solely to support member fitness and retention, and not for any other commercial purpose.
Maintenance & Support
FLO Group, Inc. is solely responsible for providing maintenance and support services for YOURFLO. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the application. For support, contact us at support@getyourflo.app.
Warranty
In the event that YOURFLO fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the application. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty are the sole responsibility of FLO Group, Inc.
Product Claims
FLO Group, Inc., not Apple, is responsible for addressing any claims by you or any third party relating to the application or your possession and/or use of the application, including but not limited to: (a) product liability claims; (b) any claim that the application fails to conform to any applicable legal or regulatory requirement; (c) claims arising under consumer protection, privacy, or similar legislation; and (d) any HealthKit-related claims. Apple has no responsibility for investigating, defending, settling, or discharging any such claims.
Intellectual Property
YOURFLO, the YOURFLO method, the FLO Group, Inc. name and branding, and all content, software, and materials made available through the Service are the exclusive property of FLO Group, Inc. and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
In the event of any third-party claim that the application or your possession and use of the application infringes that third party's intellectual property rights, FLO Group, Inc., not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
Legal Compliance
You represent and warrant that: (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
Third-Party Terms & Apple as Beneficiary
You must comply with applicable third-party terms of service when using the application. For example, if you have a wireless data service agreement, you must not violate that agreement when using YOURFLO.
Apple and its subsidiaries are third-party beneficiaries of these Terms of Service. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
Limitation of Liability
To the fullest extent permitted by applicable law, FLO Group, Inc. and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury, health outcomes, loss of data, or financial loss, arising from or related to your use of the Service. Use of YOURFLO is at your own risk.
Termination
We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms of Service or is otherwise harmful to other users, FLO Group, Inc., or third parties.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New Jersey.
Changes to These Terms
We may update these Terms of Service from time to time. The latest version will always be available at getyourflo.app/terms. Continued use of the Service after changes constitutes your acceptance of the updated terms.
Developer Contact Information
For support, warranty claims, product inquiries, or any questions about these Terms of Service, contact FLO Group, Inc. directly. FLO Group, Inc. is located at 2301 E Evesham Avenue, Suite 111, Voorhees, NJ 08043. You may reach us by phone at (201) 762-4702 or by email at support@getyourflo.app.